Contact Us

Found a step that no longer matches what is on your screen? Have a correction, a question, or a problem you think we should cover?

You can reach out to us via email: [email protected]

For a problem with one of our articles, please include the article link and tell us which step gave you trouble.

The device, app, and software version can help too. “It still doesn’t work” is understandable. “The button mentioned in step three isn’t there on Android 16” gives us a much better place to start.

We welcome:

  • Corrections to instructions or technical details
  • Reports of outdated screenshots, menu names, or settings
  • Suggestions for problems we have not covered
  • General questions about WhyIsItNotWorking.net

Please do not send passwords, verification codes, payment details, or other sensitive account information. We do not need your password to investigate a missing button, and nobody else should need it either.